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AI review management for local businesses

Manage your Google reviews and look after your online reputation

Repoo drafts a reply to every review in your business's tone, shows you what customers praise and criticise, and suggests what to improve this month. You approve everything before it goes live.

Start for freeNo card needed. Start whenever you like.

Carmen López

We celebrated my mother's birthday here and they looked after us wonderfully. The grilled octopus was one of the best I've ever had.

Repoo draft

That's lovely to hear, Carmen! Thank you for choosing us for such a special day. We'll let the kitchen team know you loved the octopus. Happy birthday to your mother. — Marta, Bodega El Faro

PublishEdit

Everything you need to manage your reviews in one place

Know what's going on

Repoo groups what your customers praise and criticise, and suggests specific actions for the month.

Replies in your tone

The AI drafts a reply to each review in your business's tone. You review and publish.

You always decide

Nothing is published without your approval. Review, edit and publish in one click.

Sensitive reviews, handled by you

Threats, insults or health details are flagged for you to review, with no automatic reply.

More reviews on Google

Print your QR code for the counter or the bill: scanning it opens the review form directly.

All your reviews in one place

Google reviews arrive on their own. Paste the ones from Tripadvisor, Booking or TheFork and Repoo drafts the reply just the same.

How to reply to your Google reviews with Repoo

  1. 1

    Connect your Google listing

    Link your Google Business Profile and Repoo fetches your reviews every day. Using other platforms? Paste the review.

  2. 2

    Repoo drafts the reply

    A draft for every review, in your business's tone and with your details (contact, signature…). Sensitive ones are flagged separately.

  3. 3

    You review and publish

    Edit whatever you like and publish in one click. And every month you see what your customers praise and criticise.

Online reputation for businesses like yours

Restaurants and bars

Reply to every review without taking time away from service, and find out whether the main complaint is the wait, the price or the menu.

Clinics and practices

With healthcare mode, replies never publicly confirm that someone is a patient or mention treatments.

Hotels and accommodation

Bring together your reviews from Google, Booking or Airbnb and reply to all of them in the same tone.

Shops and services

Hairdressers, garages, gyms… Any business with a Google listing can look after its reputation in minutes.

Simple pricing

VAT included. No commitment: cancel whenever you like.

Free

€0

Forever

  • 5 reviews a month
  • 1 business
  • Paste reviews from any platform
Start for free

Basic

€5.90/month

or €59/year (2 months free)

  • 30 reviews a month
  • 1 business
  • Reputation: topics, sentiment and tips
  • QR code to ask for reviews
Try Basic

Pro

€14.90/month

or €149/year (2 months free)

  • 200 reviews a month across all your businesses
  • Up to 5 businesses
  • Reputation for each business
  • QR code and priority support
Try Pro

Running short one month? On Basic or Pro, get a pack of 30 extra reviews for €4.90, with no expiry.

Frequently asked questions

How should I reply to Google reviews?

Reply promptly, say thank you, mention something specific from the review and, if there is a complaint, acknowledge it and offer a solution without getting into an argument. Repoo drafts a reply like that for every review, in your business's tone, and you check it before publishing.

Should I reply to negative reviews too?

Yes. A polite reply to criticism shows future customers that the business listens. Repoo suggests a reply that acknowledges the problem without excuses, and sets aside reviews with threats, insults or health details for you to handle.

Does Repoo publish replies without my permission?

No. Repoo only prepares drafts. Nothing is published until you approve it, and you can edit every reply first.

Does it work with reviews from Tripadvisor, Booking or other platforms?

Yes. Google reviews arrive on their own once you connect your listing. Reviews from Tripadvisor, Booking.com, TheFork, Trustpilot, Doctoralia, Airbnb or other sites can be pasted into Repoo, which drafts the reply for you to copy to that platform.

What is online reputation and how does Repoo help?

It is what your customers say about your business online, above all in reviews. Repoo helps you reply to all of them consistently, groups the topics that are praised and criticised, and suggests specific actions for the month.

How much does it cost?

You can start for free, with no card, with 5 reviews a month. Paid plans start at €5.90 a month, VAT included and with no commitment.

Start for free

Guides to looking after your reviews